Typical repair and upgrade services for desktops or laptops include:

• · Replacing hardware components
• · Upgrading an existing pc
• · Faulty laptop mainboard (mother board)
• · Laptop doesn't charge the battery
• · Laptop restart randomly
• · Line on LCD
• · Dim LCD on laptop
• · Over heating
• · Noisy fan on cpu
• · Broken power jack
• · DVD or CD doesn't read
• · Faulty BIOS
• · Faulty Hard Disk Drive (HDD)
• · Faulty laptop keyboard
• · Upgrading an existing PC
• · Making a computer network ready

We service any computer brand including: DELL, Compaq, HP, IBM, Gateway,

Toshiba, Sony, Acer, Fujitsu, Apple, e.t.c.

TECHNICAL SUPPORT

Being at the forefront of computer assembly products sales and after sales services, Idea Konsult Limited believes that computer systems and software are becoming more sophisticated and versatile, the need for experts to provide pre- and post- purchase support becomes essential.

MAINTENANCE CULTURE

Computer Maintenance may be regarded as one of the least glamorous parts of the computer industry but, it is certainly one of the most important.  When downtime is measured in terms of loss of production and revenue, then effective and dependable maintenance services are essential.

 Idea Konsult places a high premium on hardware maintenance.  We believe that purchasing computers is not enough and that such capital investments need adequate protection.  This maintenance culture is sustained by:

• Routine preventive Maintenance
• Very prompt response to customer calls

MAINTENANCE SERVICE

The Engineering Department carries out preventive maintenance to ensure that the client suffers the minimum downtime on the systems. The principal objectives of maintenance are:

MAINTENANCE AGREEMENT

In each maintenance year, we provide our customers with as many repair visits as necessary or at least four preventive maintenance services in lieu of repair calls.  During the visits, we clean, lubricate, run diagnostics and replace parts when necessary.

SYSTEM SUPPORT

The system support department has the responsibility of attending to any Operating System or Hardware related complaints. If a client has a problem in any of these areas, the necessary assistance will be rendered either over the phone if possible or at the customer’s location within few hours of notification.